Frequently Asked Questions (FAQ)

Is Great British Wins free?

Yes, completely free. No credit card, no payment required to play any game on the platform, ever.

Can I win real money?

No. Great British Wins uses Tokens — a virtual points system with no monetary value. Tokens cannot be exchanged for cash, gift cards, or any real-world goods. We are a social casino, not a gambling site.

Is this gambling?

No. Under the Gambling Act 2005, gaming requires a prize of 'money or money's worth'. Tokens are not money or money's worth. Great British Wins does not hold a Gambling Commission licence — none is required.

What is the Nations Cup?

The Nations Cup is our unique weekly competition where players earn points for their chosen region — England, Scotland, Wales, or Northern Ireland (plus special regions like Yorkshire). The winning region each Sunday gets a Regional Pride Badge. It's completely free to enter.

What is Cribbage?

Cribbage (or 'Crib') is one of Britain's oldest card games, traditionally played in pubs since the 17th century. We're proud to be the only social casino to offer it. It's a two-to-four player card game using a scoring board. Full rules are available in-game.

What is the Gold Member subscription?

Gold Member is a cosmetic subscription at £2.99/month (incl. VAT). It provides exclusive themes, portrait avatars, and animated victories. It provides zero gameplay advantage — your Tokens earnings are exactly the same as free members.

Can I change my region in Nations Cup?

Yes, once every 30 days in Settings → Nations Cup → Change Region.

How do I delete my account?

Settings → Account → Delete Account. We will remove your personal data within one calendar month under UK GDPR.

Are you connected to GamStop?

Great British Wins is a free social casino and not affiliated with any licensed gambling operator. We are not required to connect to GamStop. If you have concerns about real-money gambling, visit GamStop (gamstop.co.uk) or BeGambleAware (begambleaware.org).

If you have any other questions, feel free to contact us at [email protected].